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Workarounds for Radeon HD 5000 Series Vertical Stripes Issue E-mail
Written by NGOHQ   
Thursday, 28 January 2010

Workarounds for Radeon HD 5000 Series Vertical Stripes Issue

AMD's latest ATI Radeon HD 5000 series is indeed selling like hotcakes. Only three weeks ago, AMD had announced that it had shipped two million DirectX 11 GPUs. However as history has taught us, new products sometimes mean new issues. Since the official launch of the HD 5000 series, there have been many lockup reports on several forums. This lockup happens mostly during 3D mode and is accompanied by vertical stripes appearing on the screen (But sometimes it appears as a black screen) and looping sound. So far, we haven't found any information on AMD's website, but luckily one of our systems was affected and it allowed us to investigate this issue.

We have tested all these possible workarounds (except for the last two), but only updating the BIOS to a newer version or boosting the GPU voltage has solved this issue on our ATI Radeon HD 5770 (reference design). After further investigation, we discovered that AMD has increased the GPU voltage in newer BIOS versions, but hasn't posted it anywhere. It seems that AMD needs to come up with a knowledge base article to address this issue. Until then, you can try the workarounds listed above - they worked for us. NGOHQ


 

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